Privacy Policy
At Mysports.AI ('we,' 'us,' or 'our'), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your personal information. Please read this policy carefully to understand our practices regarding your personal information.
1 . Information We Collect
When you use our services, we may collect certain personal information from you, including but not limited to:
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Personal Identifiable Information: such as your name, address, phone number, email address, etc.
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Account Information: such as your username, password, etc.
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Transaction Information: such as your payment details, order details, etc.
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Usage Information: such as the date and time of your use, browser type, device used, operating system, etc.
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Location Information: such as your IP address, GPS information, etc.
2 . Use of Information
We may use your personal information in the following ways:
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Service Provision: We use the collected information to provide, maintain, and improve our services, ensuring you have a seamless and personalized user experience.
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Customer Support: We may use the information you provide to respond to your inquiries, address your feedback, and provide relevant support services.
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Marketing Activities: We may use your information to send you communications, promotional activities, or marketing information related to our services. You can opt out of receiving our marketing communications at any time.
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Compliance Requirements: We may use or disclose your information to comply with applicable laws, regulations, legal processes, or government requests, or to protect our or others' rights, property, or safety.
3 . Information Sharing
We do not sell, trade, or transfer your personal information to third parties unless we have your consent or as required by law. However, we may share your information with the following categories of third parties:
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Service Providers: We may share your information with third-party service providers who assist us in providing our services (e.g., data storage, data analysis, payment processing, etc.).
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Partners: In certain cases, we may share information with partners to provide better products and services. In such cases, we will comply with applicable laws and provide you with the option to opt-out of sharing.
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Legal Requirements: We may disclose your information if we believe that such disclosure is in accordance with applicable laws, regulations, legal processes, or government requests.
4 . Information Security
We are committed to ensuring the security of your personal information. We implement appropriate technical and organizational measures to prevent unauthorized access, use, disclosure, alteration, or destruction of your personal information. However, please note that no security measure is foolproof.
5 . Cookies and Similar Technologies
Our services may use cookies and similar tracking technologies to provide and improve our services. These technologies may collect information about your use of the service, such as your browser type, operating system, access date and time, etc. You can manage or refuse cookies by changing your browser settings. However, please note that certain features may not function properly if you disable cookies.
6 . Children's Privacy
Our services are not directed to children under the age of 13. If you become aware that your child has provided personal information to us, please contact us immediately. We will promptly delete such information.
7 . Updates to the Privacy Policy
We may update this Privacy Policy from time to time. We will post the updated policy on our website and notify you before the updated policy takes effect. Please regularly review this Privacy Policy to understand how we handle and protect your personal information.
8 . Your Rights
You have certain rights regarding your personal information, subject to applicable laws and regulations. These rights may include:
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Access: You have the right to request access to the personal information we hold about you and obtain a copy of such information.
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Rectification: You have the right to request the correction of any inaccurate or incomplete personal information we hold about you.
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Erasure: You have the right to request the deletion of your personal information under certain circumstances, such as when it is no longer necessary for the purposes for which it was collected.
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Restriction of Processing: You have the right to request the restriction of the processing of your personal information in certain situations.
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Objection to Processing: You have the right to object to the processing of your personal information for direct marketing purposes or on grounds relating to your particular situation.
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Data Portability: You have the right to request the transfer of your personal information to another organization or receive it in a structured, commonly used, and machine-readable format.
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Withdrawal of Consent: If we rely on your consent as the legal basis for processing your personal information, you have the right to withdraw your consent at any time.
To exercise your rights or if you have any questions or concerns regarding the processing of your personal information, please contact our privacy team using the contact information provided below.
9 . Contact Us
We may update this Privacy Policy from time to time. We will post the updated policy on our website and notify you before the updated policy takes effect. Please regularly review this Privacy Policy to understand how we handle and protect your personal information.
Email: service@mysports.ai
Please provide your name, contact information, and specific details of your request or concern. We will respond to your inquiries and address your concerns as soon as reasonably possible.
10 . Applicable Law
The interpretation, application, and the rights and obligations between users and this website shall be governed by the laws of the Republic of China (Taiwan). Any disputes arising from this shall be under the jurisdiction of the Taipei District Court in Taiwan as the court of first instance.
Subject to applicable laws, we will make reasonable efforts to protect your personal information and ensure that our services comply with the commitments set forth in this Privacy Policy.
Last Updated: 2023/06/01
